Services

07/11/2023 at 11:14

Skipton Step Into Action

This service is for adults who, by reason of age, ill health, disability, financial hardship or other disadvantage cannot conveniently use other publicly provided transport service to attend Health related appointments within the Skipton and South Craven and surrounding areas.
SSIA does request a non-profit-making charge for the scheme to cover the drivers mileage expense based on 45p per mile from the drivers base to your destination and return (minimum charge £2.50) and for all parking charges to be covered if the volunteer is waiting for the Friend of SSIA whilst they have their appointment to bring them home.

What we Can Do in providing Car Journeys:
SSIA Volunteer car service is currently only being offered for health related appointments including Hospital, Doctors, Dentist and Chiropody appointments etc.
When the journey request is made SSIA will advise whether the journey is eligible under the scheme. If it is eligible SSIA will then take some details to register the Friend of SSIA (if a new user) as a user of the scheme. Then a volunteer will be requested.

The cost of the journey will be calculated and advised to the Friend of SSIA once a volunteer is allocated, (please note, we will advise if we do not get a volunteer to cover this journey, to enable the Friend of SSIA to make alternative arrangements).
SSIA can offer single journeys, or wait & return to home (the wait must be one hour or less, unless prearranged).

The SSIA volunteer can guide the Friend of SSIA from their door to the vehicle and into their appointment.

If SSIA cannot accommodate the requested journey, we will do our best to signpost you to other organisations that may be able to assist.

What we CANNOT DO in providing Car Journeys:
SSIA volunteer cannot enter the Friend of SSIA’s home.
SSIA volunteer cannot carry Wheelchairs or give major assistance in accessing vehicles - SSIA ask that all users of the service are independently able to access vehicles with just minimum guidance from our volunteer drivers.
Volunteer drivers are able accept donations, but cannot accept any additional monies (tips etc.) over and above the agreed fare.
SSIA volunteer cannot transport any additional passengers unless pre agreed with SSIA and the driver.

Location withheld – contact organisation