Services

This service is for adults who, for any reason, cannot conveniently use other publicly provided transport service to attend Health and wellbeing related appointments.

SSIA does make a non-profit-making charge for the scheme to cover the drivers mileage expense based on 45p per mile (as per HMRC guidelines) from the drivers base to your destination and return (minimum charge £2.50). All parking and other charges (e.g. Bradford Clean Air Zone) incurred to be covered by the passenger. Drivers will normally wait up to one hour for an appointment to finish. Longer appointments can be accommodated but it is helpful if we have this information at the time of booking. Any additional donation made by you will go toward SSIA continuing to be able to run this volunteer transport service.

SSIA will take some personal details to register you as a user of the scheme. We will also take some information regarding your requirements and appointment details. Then a volunteer driver will be requested. The cost of the journey will be calculated and advised to the passenger once a volunteer is allocated. (Please note, we will advise if we do not get a volunteer to cover this journey, to enable the passenger to make alternative arrangements).

What we CAN DO in providing car journeys:
SSIA can offer single journeys, or wait & return to home. Journeys requiring a longer wait may be allocated as two separate journeys and possibly allocated two separate volunteer drivers.

The SSIA volunteer can guide the passenger from their door to the vehicle and into their appointment.

If SSIA cannot accommodate the requested journey, we will do our best to signpost you to other organisations that may be able to assist.

What we CANNOT DO in providing car journeys:

SSIA volunteer cannot enter the passenger's home.

SSIA volunteer cannot carry wheelchairs or give major assistance (man handle) passengers getting in or out of vehicles. SSIA ask that all users of the service are independently able to access vehicles with just minimum guidance from our volunteer drivers.

Volunteer drivers are able accept donations, but cannot accept any additional monies (tips etc.) over and above the agreed fare.

SSIA volunteer cannot transport any additional passengers unless agreed in advance with SSIA and the driver.